Tenants

At Extra Mile Property Management, maintaining your rental property is an easy and satisfying experience. Our entire team is responsive and courteous to tenant concerns. With a wide array of rental homes for you to choose from, the right property management company becomes a key component in the choice you make for your family. Extra Mile Property Management provides the staff and resources to ensure that our tenants' concerns are heard and understood. We provide tenants with a partner to negotiate lease terms and property maintenance. Our thorough inspection process means that the homes we offer are clean and secure.

Frequently Asked Questions

HOW DO I PAY RENT?

Answer: The easiest way to pay rent is on the Extra Mile Property Management website under Online Payments

DO I PAY THE FIRST MONTH’S RENT WITH MY SECURITY DEPOSIT?

Yes, the first month’s rent is required, along with the security deposit before moving in.

HOW OLD DO YOU HAVE TO BE TO APPLY?

All residents over the age of 18 are required to fill out an application.

AM I ALLOWED TO PAINT THE HOUSE I AM RENTING?

No, tenants are not allowed to paint or make any other alterations without prior written approval.

HOW DO I SUBMIT A MAINTENANCE REQUEST?

All maintenance requests can be submitted online under the maintenance request tab.

WHO PAYS FOR THE UTILITIES?

All utilities are the tenant’s responsibility.

Tenant Maintenance Responsibilities

The property owner has a duty to maintain your residence in compliance with the Uniform Housing Code. Tenants are required to report maintenance items immediately.

Tenants' maintenance responsibilities are

Reporting all necessary repairs
Replacing smoke alarm batteries
Replacing light bulbs
Cleaning and replacing the air conditioning filter at least once per month
Reporting non-functioning smoke alarms immediately if new batteries do not solve the problem
Basic insect and rodent control
Lawn maintenance if a service is not provided

Landscape watering unless watering is restricted by local or state ordinance
Reporting lack of landscape cleanup if a service is provided in your Lease
Professional steam cleaning and spot cleaning of carpets
Reporting malfunctioning irrigation systems or sprinklers
Disposal of all garbage in the proper receptacles and using the weekly pick-up service
Tenants are responsible for plumbing and garbage disposal repairs due to negligence

TENANT FORMS

We hope you will be a long-term resident with us, and we will earn the privilege of your referrals.

Sincerely,
Extra Mile Property Management Team